The second-hand marketplace Shoppers Express Displeasure Over Sizing Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.
